Passion for Customer Service : The primary objective of this ‘unusual' customer-care workshop is to instil great humane qualities in ‘front-line customer contact staff' to deliver genuine service with compassion, empathy and courtesy instead of ‘pre-programmed indifferent' cold attitudes. If you share our belief that the prerequisite for outstanding and sustainable customer care is its genuineness, sincerity and honesty and further believe in inculcating these qualities in your staff, perhaps this is the right training programme. This workshop is a fusion of humanity and marketing based on the thoughts of Mahatma Gandhi, Mother Teresa, Stephen Covey and alike.
